Ultimate Price Comparison Tool for Pet Products
Last updated: March 31, 2025
Price Pawtrol is owned and operated by Spellytics Pty Ltd (ACN 643 530 769) and we (we, us and our) understand that your privacy is paramount, and are committed to protecting your privacy. This policy sets out how we handle information about you.
We may modify or amend this Privacy Policy from time to time. We will email your associated Price Pawtrol user account email address to communicate when any such revisions have been made. This Privacy Policy was last updated on March 31, 2025.
Unless you notify us otherwise, we will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Privacy Policy.
Personal information is information or an opinion about an individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
We may collect personal information from you when you:
or otherwise as notified to you from time to time, including in any collection notice.
The personal information you provide to us may vary depending on the nature of your interaction with us, but may for example include your name, date of birth, contact details, address, and any communications you send to us.
There may be occasions when we collect information about you from a third party. In such instances, we will determine whether we would have been entitled to collect such information from you and to the extent we would not have been entitled to do so, we will destroy or de-identify such information as soon as reasonably practicable.
Where possible, we will allow you to interact with us anonymously or using a pseudonym. For example, if you contact us with a general enquiry, we will not ask for your name unless we need it to adequately handle your enquiry.
However, for most of our functions and activities we usually need your name and contact information.
Our web servers may automatically collect information when you visit our websites, including:
In using our websites, your personal information may be collected through the use of cookies. These are small text files placed on your mobile device or computer by our websites which automatically collect information about you without you providing that information to us directly. Most browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt you whether you wish to accept cookies on a particular site, or by default reject cookies.
Please note that rejecting cookies may mean that some or all of the functions on our website will not be available to you.
Sometimes our websites contain links to other websites. When you access a website other than our websites, we are not responsible for the privacy practices of that site. We recommend that you review the privacy policies of each website you visit.
The personal information that we collect is generally used to provide products or services to you, and, if you use our website, to track your usage, to evaluate performance of our website, and to keep track of your account settings. Information collected by us may also be used for the following purposes:
You may opt out of receiving marketing information by notifying us accordingly, or by using any unsubscribe facility we provide for that purpose.
We may disclose information to third party contractors and partners, who help us conduct our business. Where information is shared with these third parties, we will take all reasonable steps to ensure that third parties observe the confidential nature of such information and are prohibited from using any or all of this information beyond what is necessary to assist us.
At this time, all third parties referred to above are located within Australia, however this may change in the future and if it does we will update this privacy policy accordingly.
While we may market the goods or services of third parties in limited circumstances as described above, we will always do so ourselves (or using our own third party contractors).
We may also disclose your personal information as permitted or required by law.
We will, on request, provide you with access to the information we hold about you, including for the purpose of correcting or updating that information, unless there is an exception to such disclosure which applies under relevant privacy legislation. If you require access to your personal information, please contact our Privacy Contact details, as described in section 9 below. You may be required to put your request in writing for security reasons.
For most requests, your information will be provided free of charge, however, we may charge a reasonable fee if your request requires a substantial effort on our part.
If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the APPs (unless it would be unreasonable to do so).
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it. If the personal information we hold about you is inaccurate, incomplete, irrelevant or out-of-date, please contact us and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.
We are committed to protecting your personal information. We take appropriate security measures to protect your personal information from misuse, interference or loss, and from unauthorised access, modification or disclosure. This includes the use of technologies and processes such as SSL encryption.
We may modify or amend this Privacy Policy from time to time. We will email your associated Price Pawtrol user account email address to communicate when any such revisions have been made.
We use cookies for maintaining contact with a user through a website session. An explanation of what cookies are and how they work can be found at the site of the Privacy Commissioner. Cookies allow us to recognise the sequence of connections from browsers as they access our website. We use two cookie types - session cookies and persistent cookies.
These files are used only for the duration of a web browser session with our website. All cookies will be immediately removed when you end your internet session or shut down your computer. Our copy of your information will be automatically deleted twenty minutes after you have last used our system. This information is only used to help you use our website systems more efficiently, not to track your movements through the internet, or to record your personal information.
These files stay in one of your browser subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie’s file (usually beyond the termination of the current session). No personal information is stored within cookies used by our website. No attempt will be made to identify anonymous users or their browsing activities unless we are legally compelled to do so.
If you have any queries or complaints with regards to our collection, use or management of your personal information, please contact our details below:
Att: Privacy ContactIf you make a complaint, we will endeavour to respond to it as soon as possible. If you are dissatisfied with our response, you have the right to make a complaint to the Office of the Australian Information Commissioner by phoning 1300 363 992 or by email at enquiries@oaic.gov.au.
